We are aware that hospital transport has become quite a talking point for the residents of Biggar. It was high up on the priority list for requiring improvement in our area following a public consultation on Health, Social Care and Transport in June 2019, led by Biggar Community Council. In addition, initial analysis of the recent Community Action Plan survey has also highlighted it as a major concern. Biggar Community Action Group (BCAG) has been liaisingwith Getting Better Together, Shotts (GBT), who provide hospital transport for the whole of Lanarkshire and we have agreed a referral process for eligible residents of Biggar. The initial referral will come from BCAG, but for subsequent requests, a resident can contact GBT direct. ELIGIBILITY CRITERIA are as follows: (these can be flexible, you can still contact us for consideration if you do not fit the criteria)
If you have a need for hospital transport, then please request this as soon as possible in advance of your appointment as the service is very busy. Please call BCAG’s Duty Manager on: 07376 318724 You may get an answerphone, but please leave a message and someone will get back to you within 24 hours. Notes:
(1) The eligibility for PTS will be decided by GBT, but there is a general awareness that PTS is not always efficient or appropriate and the eligibility criteria are unclear. (2) LCCT offers patients and their carers living in the NHS Lanarkshire area free transport for appointments. The service is primarily for people who have no other means of getting to their appointments and who couldn’t cope with hospital transport. Visit their website https://lcctdrivers.com/ or call them on 01698 355137
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AuthorBCAG Archives
May 2022
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